Regret-free, 0 Excuses Needed.
Our 30-day no-reason return policy ensures a truly no-regret shopping experience. If your new essentials don’t perfectly match your vibe or your packing style, simply send them back within 30 days, no questions asked.
Your satisfaction is always our goal. Every CASETiFY Travel suitcase is built for the journey, but just in case things get bumpy, we’ve got your back with a Limited Lifetime Warranty. We’re here to make sure your suitcase is already ready for life-long travel
Learn More About Our Warranty
Easy - scan the authentication code tag on the inside of your suitcase and follow the prompts on the next page. We're going to collect a few personal details to complete your account.
Our 30-day no-reason return policy ensures a truly no-regret shopping experience. If your new essentials don’t perfectly match your vibe or your packing style, simply send them back within 30 days, no questions asked.
What's Covered?
Any of the following defects that causes the item no longer usable/functionable:
For details, please see our Warranty Policy HERE
Change in Mind? You’ve got 30 days to return upon receipt (*subject to tracking record)
To start a return, here’s what you need to know first:
Looking for help? Let us know—we’re here for you.